Terms and Conditions

at99 Terms & Conditions — Please Read Before Becoming a Member

Please read these terms and conditions carefully before creating an account on the at99 platform. All important information regarding accounts, payments, bonuses, and responsible gaming is provided here.

Last Updated: January 2026
Key Terms at a Glance

Keep the following points in mind for a clear understanding of at99's terms and conditions.

Account Register

You must be at least 18 years old to open an account at at99. Each person may only register one account. Providing accurate information at registration is mandatory.

Deposits & Withdrawals

Deposits and withdrawals are available via Mobile Banking and Nagad. Minimum deposit and withdrawal amounts apply. Unusual transactions may require verification.

Bonus Terms

Each bonus has its own wagering requirements. Bonus abuse may result in account suspension. Bonuses are automatically cancelled upon expiry.

Security & Privacy

At99 keeps all your personal information strictly confidential. All data is secured with SSL encryption. You are advised not to share your password with anyone.

Gaming Policy

All games on at99 are RNG certified and fair. Game outcomes cannot be manipulated. Accounts found engaging in fraudulent activity will be terminated.

Responsible Gaming

At99 supports responsible gaming. Deposit limits and temporary break options are available. If you feel you have a problem, please contact our support team.

1 General Terms & Conditions

By accessing or using the at99 platform, you are automatically deemed to have accepted these terms and conditions. Please read them in full before creating an account or playing any game. If you disagree with any part of these terms, please refrain from using at99.

At99 reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes are made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

Important: at99 is a strictly entertainment-based gaming platform. Participation is entirely voluntary. No guarantee of financial gain from gaming is given, and at99 makes no such claim.

  • These terms are governed by the laws of Bangladesh and applicable international regulations.
  • At99 reserves the right to decline or close any user's account at any time, with or without reason.
  • All at99 services are intended for users aged 18 and above.
  • The Bengali version of these terms and conditions is the definitive version and takes precedence over any version in another language.

2 Account Registration & Eligibility

You must be 18 years of age or older to open an account at at99. at99 may request supporting documents for age verification at any time. Withdrawals may be put on hold until age verification is completed.

Only one account per person is allowed. If the same individual registers multiple accounts, all accounts will be closed and any accumulated balance may be forfeited. The name, address, and mobile number provided at registration must be accurate and belong to you.

Warning: Creating an account under someone else's name or with false information is strictly prohibited. Any such account discovered will be closed immediately and legal action may be taken.

  • Keep your account password confidential and change it regularly.
  • Sharing your account with any third party is strictly prohibited.
  • If you suspect unauthorized access to your account, contact support immediately.
  • To change the mobile number registered on your account, please contact our support team for assistance.
  • At99 accounts may not be used for commercial or business purposes.

3 Payment Policy — Deposits & Withdrawals

At99 currently supports deposits and withdrawals via Mobile Banking and Nagad. Available payment methods are subject to change — for the latest information, please Deposit Page All payments are processed in BDT.

The minimum deposit amount is BDT 200 and the minimum withdrawal amount is BDT 500. Maximum limits depend on your account verification level and the payment method used. at99 reserves the right to adjust these limits at any time.

Withdrawal processing time: Withdrawal requests are typically processed within 15 to 60 minutes. However, processing may take longer during verification or in cases of unusual transactions.

  • All transactions must be made from the Mobile Banking or Nagad account linked to your registered mobile number.
  • Payments through third parties are not permitted.
  • If a deposit is unsuccessful, please contact support within 24 hours.
  • At99 reserves the right to investigate any unusual or suspicious transactions.
  • Cases involving money laundering or fraudulent transactions will be reported to the relevant legal authorities.
  • You must place at least one bet equal to your deposited amount before making a withdrawal.

4 Bonus & Promotion Terms

At99 regularly offers a variety of bonuses and promotions. Each bonus comes with its own wagering requirements, validity period, and eligibility criteria. By claiming a bonus, you are deemed to have accepted the specific terms attached to it.

To claim the welcome bonus, a specified amount must be wagered after your first deposit. Wagering requirements are typically 10 to 30 times the bonus amount. If the wagering requirement is not met within 7 days of claiming the bonus, the bonus will be forfeited.

Bonus Abuse: Using multiple accounts, claiming multiple bonuses from the same household or device, or attempting to circumvent bonus terms may result in all bonuses being cancelled and your account being suspended.

  • Not all games may be available to play with a bonus — please check the specific bonus terms.
  • Bonus balance cannot be withdrawn directly — withdrawal is only available after the wagering requirements have been met.
  • Each promotion has its own validity period, and bonuses will be automatically cancelled once they expire.
  • At99 reserves the right to modify or cancel any bonus offer at any time.
  • To view current bonus offers Promotions Page Visit.

5 Gaming Policy & Fairness

All games on at99 are certified by an internationally accredited Random Number Generator (RNG). This means every game outcome is entirely random and cannot be predicted or controlled by anyone — including at99 itself. Ensuring game fairness is a core principle of these terms and conditions.

If a technical fault occurs during a game, at99 may void the bets for that round and return the deposited amount. In cases where a technical error results in an abnormal win, at99 reserves the right to withhold that payment.

  • At99 is not responsible for any internet disconnection that occurs during gameplay.
  • You will be notified in advance of any changes to game rules.
  • You are advised to read the rules of any game thoroughly before you start playing.
  • The use of any software or bots in games is strictly prohibited.
  • Colluding with other players is strictly prohibited.

6 Security & Data Protection

At99 takes the security of your personal information extremely seriously. All data is protected through SSL encryption, and our servers operate in full compliance with international security standards. For more details, please visit our Privacy Policy Read it.

You are also responsible for the security of your own account. Never share your password with anyone. Stay alert to phishing or fraudulent messages — at99 will never ask you for your password or OTP.

  • Use a strong password — at least 8 characters, combining letters, numbers, and special symbols.
  • If you notice any suspicious activity, change your password immediately.
  • Avoid logging into at99 over public Wi-Fi.
  • At99 will never ask for your password or full card number via email or SMS.

7 Responsible Gaming

At99 places responsible gaming at the top of its priorities. Gaming should be a form of entertainment, not a source of income. If you feel that gaming is affecting your daily life, please reach out to our Responsible Gaming Read the page and contact support.

at99 responsible gaming features: Setting deposit limits, taking temporary breaks, and self-exclusion options are all available on at99 free of charge.

  • Never bet more than you can afford.
  • Never play with borrowed money.
  • Avoid placing large bets on impulse.
  • Take regular breaks and keep your gaming time in check.
  • This platform is not available to anyone under the age of 18.

8 Account Suspension & Closure

At99 may temporarily suspend or permanently close your account for any of the reasons listed below. Where possible, you will be notified by email or live chat before your account is closed. However, in cases of serious violations, your account may be closed immediately without prior notice.

  • Violation of these terms and conditions.
  • If registration is completed using false information.
  • Operating multiple accounts.
  • If bonus abuse is detected.
  • Cheating or using bots in any game.
  • If involvement in money laundering or any unlawful financial activity is detected.
  • If age verification fails.

You may request to close your account at any time. Any remaining balance will be returned to your registered payment method, though any bonus balance will be forfeited.


9 Terms Amendment Policy

At99 reserves the right to update these terms and conditions, in part or in full, at any time. For significant changes, a notification may be sent to the mobile number registered on your account. For minor changes, only this page will be updated.

Continuing to use at99 after any changes have been made means you accept the updated terms. We recommend checking this page regularly. The "Last Updated" date at the top of the page will tell you when the most recent changes were made.

  • Updated terms take effect from the date of publication.
  • The previous terms will be automatically voided.
  • If you have any questions about the terms, please contact support.

10 Contact & Support

If you have any questions or concerns about these terms and conditions, please contact the at99 support team. Our support team is available 24/7 and will work to resolve your issue as quickly as possible.

Support Email: [email protected]  |  Live Chat: Log in to the platform and chat with us directly.

All disputes at at99 will first be addressed through direct discussion. Where an agreement cannot be reached, our fairness resolution process will be followed to find a solution acceptable to both parties.

Done reading the terms? Get started now!

Join at99 and enjoy all our games including casino, bingo, fish games, and more. Registration is completely free and takes just a few minutes.

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